Delivery & Returns
Shipping Rates
| Zone | Method | Cost | Estimated Delivery |
|---|---|---|---|
| Abuja (Home delivery) | GIG | ₦15,000.00 | 3-5 Business days |
| International | International Shipping | ₦100,000.00 | 10-15 Business Days |
| Lagos | Pick Up | FREE (free over ₦10,000.00) | 1 - 2 business days |
| Lagos | Standard Delivery | ₦5,000.00 | 1 - 2 Business Days |
| Other States (Home delivery) | Home Delivery | ₦15,000.00 | 3-5 Business Days |
| Other states (park delivery) | GUO park delivery | ₦8,000.00 | 2-3 business days |
| Other states (park delivery) | GIG park delivery | ₦13,000.00 | 2-3 business days |
Return Policy
We want you to love what you ordered. If something isn't right, you may return unworn items with original tags attached within 7 days of delivery for a refund or exchange.
- Items must be unworn, unwashed, and in original packaging.
- Sale items and accessories (jewelry, socks) are final sale.
- To start a return, email hello@shoponetribe.com with your order number.
- Refunds are processed to your original payment method within 5-7 business days of receiving your return.
Exchanges
Need a different size? Contact us within 7 days of delivery and we'll arrange an exchange, subject to stock availability.